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OUR TEAM

Chief Operating Officer

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Crystal Brightbill

Chief Operating Officer​

  • Technology Management

T: 888.833.4158 Ext. 113

D: 916.235.7343

crystal@MGAlive.com

Agency & Technical Support

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Agency Technical

Support

  • Agency Updates

  • User Technical Issues 

T: 888.833.4158

Toll free, option 3

support@MGAlive.com

Agency Relationships

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Agency Account 

Support

  • New Agency Onboarding

  • Agency Certifications

  • Book of Business Transfers 

T: 888.833.4158 

Toll free, option 6

contracts@MGAlive.com

Technology Team

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Glenn Soden

Sr. Business System Analyst

  • Salesforce Administrator

T: 888.833.4158 Ext. 136

D: 916.235.7366

support@MGAlive.com

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Sharon Widmer

Sr. Business System Analyst

  • Requirements Documentation

T: 888.833.4158 Ext. 116

D: 916.235.7346

sharon@MGAlive.com

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Parul Shroff

Sr. Technical Business Analyst

  • Requirements Documentation

T: 888.833.4158 Ext. 138

D: 916.235.7368

parul@MGAlive.com

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Leslie Jacobsen

Sr. Business System Analyst

  • Requirements Documentation

T: 888.833.4158 Ext. 139

D: 916.235.7369

leslie@MGAlive.com

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Neelima Koppaka

Business Analyst

  • Quality Assurance

T: 888.833.4158 

D: 916.939.9960

neelima@MGAlive.com

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